Last updated: August 2026
1. Introduction
Your privacy is important to My Tidy World.
This Privacy Policy explains how My Tidy World, operated by Mary Insana, collects, uses, stores, and protects your personal data when you visit our website: https://www.mytidyworld.com.
For the purposes of the General Data Protection Regulation (GDPR), the Irish Data Protection Act 2018, and other applicable data protection laws, My Tidy World is the Data Controller responsible for your personal data.
2. Personal Data We Collect
We may collect and process the following categories of personal data:
Identity and Contact Data
This may include:
- Name
- Email address
- Telephone number
- Address or location information provided by you
- Any information you provide when contacting us or requesting our services
Communication Data
This includes information contained in communications you send to us, including contact forms, emails, text messages, social media messages, and consultation enquiries.
Website Usage Data
When you visit our website, we may automatically collect technical information such as IP address, browser type and version, device information, pages visited, time spent on pages, and website interaction data. This information may be collected through cookies and similar technologies. Please see our Cookies Policy for further information.
3. Information We Do Not Intentionally Collect
My Tidy World does not intentionally collect or process special categories of personal data, including racial or ethnic origin, religious or philosophical beliefs, political opinions, trade union membership, sexual orientation, health information, genetic or biometric information, or criminal conviction information. Please do not provide this type of information unless it is necessary for the provision of our services.
4. How We Use Your Personal Data
We use your personal data for the following purposes:
Providing our services
To respond to enquiries, arrange consultations, provide professional organising and decluttering services, communicate regarding appointments and bookings, and issue invoices and manage payments.
Legal basis: Performance of a contract and legitimate interests.
Improving our website and services
To analyse website performance, understand how visitors use our website, improve our services and customer experience, and maintain website security and backups.
Legal basis: Legitimate interests and, where required, your consent.
Marketing
Where you have given your consent, we may use information collected through cookies or similar technologies to measure advertising performance or provide relevant marketing. You may withdraw your consent at any time.
Legal basis: Consent.
Legal and Regulatory Requirements
To comply with legal obligations, taxation requirements, accounting obligations, or to establish, exercise, or defend legal claims.
Legal basis: Legal obligation and legitimate interests.
5. Contact Forms
If you submit an enquiry through our contact form, we will use the information you provide solely to respond to your enquiry and discuss our services.
If your enquiry does not result in a booking, we will normally retain your information for up to 12 months, after which it will be securely deleted unless there is a legal reason to retain it.
6. Sharing Your Personal Data
We do not sell or rent your personal data.
We may share your information with trusted third-party service providers who help us operate our business, including website hosting providers, email service providers, payment providers, accounting providers, and website analytics providers. These providers process personal data only where necessary to provide their services and are required to maintain appropriate security measures.
7. International Transfers
Some service providers we use may process personal data outside the European Economic Area (EEA). Where personal data is transferred outside the EEA, we ensure appropriate safeguards are in place, including an adequacy decision recognised by the European Commission, Standard Contractual Clauses (SCCs), or other lawful transfer mechanisms permitted under GDPR.
8. Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected.
Customer records, including financial and transaction information, may be retained for up to seven years where required for taxation, accounting, or legal obligations. Usage data may be retained for analytical purposes for a shorter period unless a longer retention period is required by law. Where personal data has been anonymised, it may be retained indefinitely for statistical purposes.
9. Data Security
We implement appropriate technical and organisational measures to protect your personal data against accidental loss, unauthorised access, disclosure, alteration, or destruction. Although we take reasonable precautions, no method of transmitting information over the internet or storing electronic data is completely secure.
10. Testimonials
Following completion of our services, we may invite you to provide a testimonial. Providing a testimonial is entirely voluntary.
If you choose to provide one, we may publish it using your first name only, unless you have given us separate explicit consent to publish additional identifying information.
We will never publish photographs of your home or identifying images without your explicit consent.
11. Children’s Privacy
Our services are intended for adults aged 18 years and over. We do not knowingly collect personal data from children. If you believe that a child has provided us with personal data, please contact us and we will promptly delete such information where appropriate.
12. Your Rights
Under the GDPR, you have the right to:
- Access your personal data;
- Correct inaccurate information;
- Request erasure of your personal data;
- Restrict processing;
- Object to processing;
- Request data portability;
- Withdraw consent where processing is based on consent.
To exercise any of these rights, please contact us at hello@mytidyworld.com.
We will respond to your request without undue delay and, in most cases, within one month, as required under applicable data protection law.
If you believe your personal data has not been handled appropriately, you have the right to lodge a complaint with the Irish Data Protection Commission (DPC).
13. Contact Us
If you have any questions about this Privacy Policy or how we process your personal data, please contact:
My Tidy World
Galway, Ireland
Email: hello@mytidyworld.com
See also our Cookies Policy and Terms & Conditions.